I can not get the next class section.

   Click HERE to select the next section.

  I can not Register for the class. I get a "You must select an approved court" message. When I returned to the Home Page the court I selected at step 1 is no longer in the box.

  The computer has cookies disabled. Enable cookies. (see the browser HELP).

  I have a problem with ID verify and need to get to the final test.

   To get to the Final test for Alameda, Kern, Kings, Monterey, Madera, San Bernardino or San Diego, - Click HERE
Note: Do not use this final test for other county's.

  I can not see the video and need help with the questions about the video on the CCS and NTSA test.

  Click HERE for help

  The script will not fit on the screen. 

  If you are using REAL video 80k or 150k the computer screen size should be set to 1024x768 or higher. To set the screen area: from Windows Start button: go to Settings - Control Panel - Display - Settings Tab - Screen area: move the slider right. A second solution is to select WIN 20 / 32k.

The video plays but the audio is stopping and starting.  

  Select WMP 56k on the home page. The speed selected shows in the window between Step 2 and Step 3.

 

 I can NOT see the video.

     You must have a fast connection to the internet. The  video is only available for computers with a connection speed of 80k or more. If you are connected with a phone line and modem use WMP 56k for video.

If you are at your office you could have " Firewall setting problems ". Your office computer experts can help.

Firewalls create barriers in order to prevent unauthorized access to a network. Our video usually passes through these barriers without trouble, but sometimes it is necessary to change your configuration settings.

  I have a WEB TV and things are not working.

   This site uses Internet features that are not supported by WEB TV  ..  sorry.

 

   I can not print the Final Test and Answer Sheet.

   Try printing using the Word documents here.

  AnswerSheet.doc      FinalTest.doc

How do the video controls work?

Click HERE to see Video controls details.

 

  How do I use the Next, Back and CONTINUE buttons?

  Use the Next buttons first to move through a section, then click CONTINUE to move to the next section or the Quiz. If you return to the class and click on the Home Page CONTINUE CLASS button you will be returned to your last section or quiz.

 
 ___________________________________________

To contact allvideotrafficschool call

 (858) 457 2671  or  1-866-200-6008

 Or email allvideotrafficschool  with your question / problem

 

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Rev 6/9/03